Scheduling
Google Calendar
When a customer asks your AI receptionist to book a time, it checks your actual Google Calendar availability in real time — not a static schedule. Appointments land as calendar events. No back-and-forth, no double-booking, no calls to reschedule.
How It Works
Frontier connects to your Google Calendar via OAuth. When the AI is scheduling an appointment, it reads your available slots in real time, offers options to the caller, and creates a confirmed Google Calendar event once the customer picks a time. You see it instantly.
What Data Moves
- Google Calendar availability → AI receptionist scheduling options
- Confirmed appointment → Google Calendar event created
- Customer name, phone, and service → event title and description
- Existing events → blocked from being offered as available slots
What This Means for Your Business
- AI books real appointments into your calendar — customers see confirmed times, not pending ones
- No more double-bookings because the AI always checks current availability
- Your whole day is visible in Google Calendar including AI-booked appointments
- Share calendar access with dispatchers without changing your existing tools
Common Questions
Which Google account should I use?
Your business Google Workspace account or a dedicated scheduling calendar. We connect via Google OAuth during setup.
Can it book into team members' calendars?
Yes — with shared calendar access, the AI can route bookings to specific technicians based on availability and service area.
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