Field Service Management
Housecall Pro
Housecall Pro is the scheduling and dispatch backbone for thousands of service businesses. Frontier connects your AI call answering and form leads directly into Housecall Pro — so jobs appear automatically when a customer calls, even at midnight.
How It Works
Frontier captures lead data via AI call intake or web forms, then pushes it to Housecall Pro via their API. A new customer and job estimate is created, tagged with the lead source, and ready for your team to review and dispatch.
What Data Moves
- New call or form lead → Housecall Pro new customer + job
- Requested service type → Housecall Pro job type tag
- Customer phone and address → Housecall Pro customer profile
- Requested appointment window → Housecall Pro estimate date/time
What This Means for Your Business
- After-hours calls become Housecall Pro jobs your team dispatches in the morning
- Web form inquiries appear in Housecall Pro within seconds of submission
- Lead source tracking: know which jobs came from the AI receptionist vs. your website
- Eliminate the morning routine of copying overnight inquiries into Housecall Pro
Common Questions
Does Housecall Pro have a public API?
Yes. Housecall Pro supports API access and webhooks on paid plans, which we use to create customers and jobs.
Can it update existing customers?
Yes — we check for existing records by phone number before creating a new customer profile.
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