Frontier Field Assistant
The office work of field service, handled automatically.
The problem
Technicians are great in the field and slow at paperwork. Job notes are thin, customers don't get updates, and the office chases everyone for details.
Who it's for
HVAC, plumbing, electrical, and other trades running crews in the field.
How it works
- 1A job is dispatched and assigned to the right technician
- 2The customer automatically gets an on-the-way alert and ETA
- 3On site, the tech records a short voice note about the work
- 4Frontier turns it into structured service documentation on the job record
- 5Photos are organized, and follow-up or warranty jobs are flagged
What's included
- Job dispatch and technician assignment
- Customer ETA and on-the-way alerts
- Voice-notes-to-job-notes documentation
- Before/after photo organization
- Schedule gap filling from your customer list
Connects with
- Field service / scheduling software
- SMS
- CRM (or ours)
Every Frontier automation includes human override and escalation paths. Sensitive actions run through approval steps where appropriate.
See It In Action
A voice note, turned into a job record
Sample output — illustrative, not from a live account.
Download the full spec sheet (PDF)
Everything about Frontier Field Assistantin one document — how it works in detail, what's included, what it connects with, and exactly what you'd need to connect it.
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