Frontier Schedule Recovery
Every cancellation gets refilled before it costs you the day.
The problem
A customer cancels two hours before their slot and it just stays empty — nobody has time to work the phone and find someone to fill it, so a paid hour becomes a gap in the schedule.
Who it's for
Any appointment- or job-based business with a waitlist or a backlog of customers who'd take an earlier slot.
How it works
- 1A cancellation or reschedule is detected the moment it happens
- 2Frontier checks your waitlist and recently-inquiring customers for a fit
- 3Eligible customers are offered the freed-up slot automatically
- 4The first to confirm gets the appointment and your calendar updates itself
- 5Remaining outreach stops the instant the slot is filled
- 6You get a note confirming who filled the gap
What's included
- Real-time cancellation detection
- Automatic waitlist and backlog matching
- Slot-offer outreach by text and email
- First-to-confirm booking with automatic calendar update
- Outreach shutoff once a slot is filled
Connects with
- Calendar / scheduling software
- SMS/email
- CRM (or ours)
Every Frontier automation includes human override and escalation paths. Sensitive actions run through approval steps where appropriate.
See It In Action
A cancellation, refilled in 4 minutes
Customer cancelled by text — slot flagged open.
3 eligible customers matched and offered the slot.
First to respond — slot filled, calendar updated.
Other 2 customers notified the slot was taken.
Sample output — illustrative, not from a live account.
Download the full spec sheet (PDF)
Everything about Frontier Schedule Recoveryin one document — how it works in detail, what's included, what it connects with, and exactly what you'd need to connect it.
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